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Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase the Handlebar RC, our remote controller for FPV drone flying.

By accessing or using our website, you agree to the terms of this Privacy Policy.
 

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, shipping and billing address  

  • Commercial information: Products purchased, order history, and transaction details  

  • Payment information: Processed securely by third-party payment providers (we do not store full payment card details)  

  • Internet or device information: IP address, browser type, device identifiers, and usage data  

  • Customer support data: Messages, emails, or other communications you send us

2. Legal Bases for Processing (GDPR)

Under the GDPR, we process your personal data based on one or more of the following legal grounds

  • Performance of a contract: To process and deliver your orders  

  • Legal obligation: To comply with tax, accounting, or regulatory requirements  

  • Legitimate interests: To improve our services, prevent fraud, and secure our website  

  • Consent: For marketing communications or optional cookies, where required

3. How We Use Your Information

We use your personal information to:

  • Fulfill orders and process payments  

  • Provide customer support and respond to inquiries  

  • Send transactional messages (order confirmations, shipping updates)  

  • Improve our website, products, and user experience  

  • Detect fraud, abuse, or security incidents  

  • Comply with legal and regulatory obligations  

  • We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Essential website functionality  

  • Analytics and performance monitoring  

  • Improving user experience


Where required by law, we obtain your consent before placing non-essential cookies. You can manage cookie preferences through your browser settings.

5. Sharing of Personal Information

We may share your personal information with trusted third parties, including:

  • Payment processors  

  • Shipping and logistics providers  

  • Website hosting, analytics, and infrastructure providers  
     

These service providers are contractually obligated to use your data only to provide services on our behalf.

6. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including countries that may not offer the same level of data protection. Where required, we use appropriate safeguards such as standard contractual clauses.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this policy  

  • Comply with legal, tax, and accounting requirements  

  • Resolve disputes and enforce agreements

8. Your Privacy Rights

GDPR Rights (EEA & UK Residents)

You have the right to:

  • Access your personal data  

  • Correct inaccurate or incomplete data  

  • Request deletion of your data  

  • Restrict or object to certain processing  

  • Request data portability  

  • Withdraw consent at any time

CCPA Rights (California Residents)

You have the right to:

Know what personal information we collect, use, or disclose  
Request deletion of your personal information  
Opt out of the sale or sharing of personal information  
We do not sell or share personal information for cross-context behavioral advertising.
You will not be discriminated against for exercising your privacy rights.

9. How to Exercise Your Rights

To submit a privacy request, please contact us through our support channels and include sufficient information to verify your identity. We may need to confirm your identity before processing your request.

10. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission or storage is completely secure.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions about this Privacy Policy or how we handle personal data, please contact our support team.

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